General Terms and Conditions for Court Rental at Sports Center de Rhijenhof

Article 1 Wherever these terms refer to Sports Center de Rhijenhof, it means Sports Center de Rhijenhof, located at Noordweg in The Hague. Chamber of Commerce number 27146800. VAT number: 004857550B1.

Article 2 These general terms and conditions, together with the registration, rules of conduct, and house rules, govern the legal relationship between Sports Center de Rhijenhof and the renter. The management has the right to change and/or supplement these terms and conditions, rules of conduct, and house rules if necessary for management reasons.

Article 3 The renter can reserve an indoor court via the website or the reservation wall at the sports center, with immediate digital payment required. It is not possible to modify reservations through the website or reservation computer. Cancellations are only possible by phone during office hours (Monday to Friday from 08:30 to 17:30). No refunds are given, but a reservation can be moved to another time.

Article 4 The renter and their fellow users must activate the court at least 5 minutes before the start of their playing time (if a membership is applicable). Failure to do so will result in the cancellation of the reservation, and other interested parties may use the court.

Article 5 The courts may not be entered with shoes that have black soles. The renter and their fellow users must ensure the facility is kept in good condition and report any damage immediately at the reception.

Article 6 The renter is responsible for the proper behavior of players or third parties they bring to the sports center. The renter must ensure proper supervision before, during, and after the use of the facility. Instructions from or on behalf of the lessor regarding the use of the rented court must be followed promptly and without delay.

Article 7 The management of Sports Center de Rhijenhof reserves the right to terminate the rental, without prior notice and without providing a reason, if the renter and/or individuals for whom the renter is responsible violate the general terms and conditions, rules of conduct, and/or house rules of Sports Center de Rhijenhof, or if they behave inappropriately, according to the management’s judgment. No refund will be provided for paid rental fees.

Article 8 The renter uses the facilities of Sports Center de Rhijenhof at their own responsibility and risk. Sports Center de Rhijenhof or its employees are not liable for personal accidents or any resulting damage or injury, nor for theft, damage, or loss of goods used or stored by the renter and/or visitors or third parties in the areas provided by the sports center. Each renter indemnifies Sports Center de Rhijenhof and/or its employees against any liability towards third parties for damages incurred by a third party during their presence at the facility due to actions or negligence by the renter and the players or third parties they bring. In the event that vacations, tournaments, emergencies, government measures, or other reasons prevent the facility from being available, Sports Center de Rhijenhof is not liable and is not obligated to provide a refund or compensation.

Article 9 Sports Center de Rhijenhof processes the personal data of renters within the framework of applicable privacy protection laws, particularly the Personal Data Protection Act, in a manner and for purposes as described below. Sports Center de Rhijenhof processes personal data for purposes including invoicing, debtor administration, complaint handling, dispute resolution, preventing, detecting, and combating fraud and irregularities, market research, and commercial purposes related to the services of Sports Center de Rhijenhof and/or third-party services related to Sports Center de Rhijenhof, for security reasons, and for providing appropriate advice. Each renter, as a natural person, has the right to access, correct, and object to the processing of their personal data. Sports Center de Rhijenhof may charge a fee for access, corrections, or objections, up to the legal maximum. The renter may submit objections to the processing of their personal data and requests for access, correction, and objection to Sports Center de Rhijenhof. Personal data will only be used for internal purposes and will not be shared with third parties unless required by law. The collected data will not be retained longer than necessary. The renter expressly agrees to this processing of their personal data.

Article 10 The renter grants the management permission to use photographic and other recordings of groups and/or individuals for editorial or promotional purposes, unless they object in writing.

Article 11 These general terms and conditions, as well as all incidents at the Sports Center de Rhijenhof location and all agreements entered into by or with Sports Center de Rhijenhof, are governed exclusively by Dutch law. Any disputes arising from the agreement between the renter and Sports Center de Rhijenhof will be settled by a competent court in the jurisdiction where Sports Center de Rhijenhof is located.

Article 12 The use of a squash court outside office hours is only possible through the reservation system of Sports Center de Rhijenhof. This reservation system uses your biometric data. By agreeing to these general terms and conditions, you explicitly consent to Sports Center de Rhijenhof storing this biometric data in the form of encrypted code, for the purpose of granting access to the squash court outside office hours.

Article 13 The management of Sports Center de Rhijenhof reserves the right to terminate the membership, without prior warning, and immediately end the squash subscription for any reason, with no refund of paid fees, except that no charges will be made for the remaining duration of the squash subscription that cannot be used.